Qualities of a Good Spa Management Software
A spa is a place where people go to relax and at the same time, seek beauty treatments services. Massage is one of the services provided at the spa and has huge health benefits. Other services provided in a spa includes manicure and pedicure, facials, body treatments, etc. Managing a spa requires managerial skills as well as beauty skills. With technology growth, one can find several software in the market, designed for running a spa. We look at some of the qualities of a good spa management software.
Look for a software that will allow clients to book for appointments online. The software should allow the clients to make bookings, schedule or cancel appointments anytime. The software should also be able to remind the customer about the booked appointments days before the appointment day. System users should also be able to plan their days based on the appointments allocated to each employee.
Most spa software handles inventory of all the spa departments and update every time a new asset or product is added to the system. The same software should be able to alert the user responsible for inventories anytime the supplies are running low. Timely products replenishment will ensure he spa runs smoothly with no disruptions resulting to lack of products for use. The spa software should be able to give inventory reports and alerts when stock counts are due.
The management can also use the spa software for finance and accounting purposes such as running the payroll. In addition to employees’ salaries, it can also be utilized by calculating users commissions and bonuses.
The software should also be able to report the services that are doing well as compared to the rest.
Another characteristic of a spa management software is the ability to send promotional emails to customers from time to time, allowing the spa owners to stay in touch with the client. The spa can also use the system to create a loyalty program where customers will be awarded with loyalty points after every service offered. Client can use the loyalty points accumulated as payment for the services after any pa visit.
A good spa management software should incorporate several modes of payments, from credit card, cash, etc.
It is important to have a backup of clients contacts for use in times when you require to send promotional messages, therefore ensure you get a software that captures and stores the details. It is also important to keep a record of all the vendors contacts, as well as the product each vendor supply in the system.